Joyce Watt

Joyce Watt

Building a PMO from Scratch

A Project Management Office (PMO) is often described as “process and governance.” In practice, a good PMO is much more than that—it’s the engine that turns strategy into delivered results. Whether you’re trying to stabilize chaotic projects, improve delivery predictability,…

The Myth of “Plug and Play” EHRs

In healthcare IT, few phrases cause more trouble than “plug and play.” The idea sounds perfect: install an EHR, connect a few systems, and watch efficiency soar. In reality, no enterprise-grade EHR works that way—not in complex clinical environments, not…

Navigating the New Era of HIPAA

Healthcare is in the middle of a profound digital shift—cloud EHRs, telehealth, AI-assisted workflows, and a growing ecosystem of vendors. That progress is exciting, but it also changes what HIPAA compliance looks like in practice. The “new era” of HIPAA…